Effective Date: July 1, 2023

Last updated on April 4, 2025

We at Restoration USA LLC DBA Phoenix Roofing ("we," "us," "our") are committed to protecting your privacy and providing a safe online experience. This Privacy Policy applies to the website https://phoenixrnr.com/

("Site") and governs data collection, processing, and usage in compliance with the General Data Protection Regulation (GDPR). By using the Site, you consent to the data practices described in this policy.

1. Collection of Personal Information

We collect personally identifiable information, such as your name, email address, and phone number when you register on our membership portal or complete an opt-in form. We use this information to manage your membership, personalize your experience, and respond to your inquiries or requests.

2. Use of Your Personal Information

We use your personal information solely to provide you with services available through our Site and to manage our relationship with you. We do not sell, rent, or lease our customer lists to third parties.

3. SMS Messaging and Opt-In Details

If you choose to provide your mobile number, you may opt in to receive SMS communications from Restoration USA LLC DBA Phoenix Roofing. These messages may include account notifications, training reminders, onboarding support, and occasional updates related to your membership and brain training services.

You may opt out of SMS messages at any time by replying STOP. Message and data rates may apply depending on your mobile carrier.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. While no security system is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, we assure you that we take extensive steps to protect your information from such events.

5. Usernames and Passwords

Your access to parts of our Site may be protected by a username and password. It is critical that you keep this information secure and confidential to prevent unauthorized access to your information.

6. Payment Information

Your credit card information, if provided, is used only for processing payments. Restoration USA LLC DBA Phoenix Roofing does not store any credit card information.

7. Cookies

We may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

8. User Rights and Data Access

You have the right to request access to the personal information we hold about you, request corrections, or request deletion of your data, subject to applicable legal requirements.

To make a request, please contact us at [email protected]

.

9. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All SMS consent and phone numbers collected are used solely for providing Restoration USA LLC DBA Phoenix Roofing messaging services and user communication.

10. Changes to this Policy

Restoration USA LLC DBA Phoenix Roofing will occasionally update this Privacy Policy to reflect company and customer feedback or changes in privacy legislation. We encourage you to periodically review this Privacy Policy to be informed of how Restoration USA LLC DBA Phoenix Roofing is protecting your information.

11. Contact Information

Restoration USA LLC DBA Phoenix Roofing welcomes your comments regarding this Privacy Policy. If you believe that we have not adhered to this policy, please contact us at [email protected].0 We will use commercially reasonable efforts to promptly determine and remedy the problem.

By using our site, you consent to our privacy policy.