Effective Date: July 1, 2023

Last updated on April 4, 2025

1. Introduction

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://phoenixrnr.com/ website (the "Service") operated by Restoration USA LLC DBA Phoenix Roofing ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

2. Use of Our Service

You agree to use our Service for lawful purposes only and in a way that does not infringe the rights of or restrict or inhibit anyone else's use and enjoyment of the Service.

3. Privacy

Your use of the Service is also subject to Restoration USA LLC DBA Phoenix Roofing Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

4. SMS Messaging Terms

By providing your phone number and opting in through our website or membership forms, you agree to receive SMS messages from Restoration USA LLC DBA Phoenix Roofing These messages may include:

Account notifications

Training reminders

Onboarding and support messages

Membership updates

Occasional service-related announcements

Opt-Out Instructions

You may opt out of SMS messaging at any time by replying STOP.

For help, reply HELP or contact us at [email protected].

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

5. Age Restriction (18+)

By using this Service, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.

6. Intellectual Property

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Restoration USA LLC DBA Phoenix Roofing or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.

7. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

8. Refund Policy

Membership fees are non-refundable. However, membership can be terminated at any time. To terminate your membership, please send an email to [email protected].

9. Changes to the Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

10. Contact Us

If you have any questions about these Terms, please contact us at [email protected]

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By using our site, you agree to these terms and conditions.